Terms and Conditions

Effective Date: August 17, 2026
Last Updated: August 17, 2026

Effective Date: August 17, 2026
Last Updated: August 17, 2026

Welcome to fuelmed.com (the “Website”). This Website is owned and operated by Fuel Medical LLC, doing business as FUEL and/or FUELMED (“Fuel Medical,” “FUEL,” “we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of the Website, including any information, content, appointment request forms, contact forms, newsletter subscriptions, communications, and other features offered through the Website.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Website.

1. About Fuel Medical

Fuel Medical provides sports medicine, regenerative medicine, performance, recovery, rehabilitation, wellness, and related healthcare and human-performance services.

Fuel Medical maintains locations including:

New York Metro
210 Meadowlands Parkway Building A
Secaucus, New Jersey 07094
Phone: 201-834-3835

Tampa
2835 West De Leon Street Suite 203
Tampa, Florida 33609
Phone: 813-572-3835

Email: info@fuelmed.com

Availability of particular services, providers, procedures, treatments, or programs may vary by location and may be subject to applicable licensing, medical, regulatory, and other requirements.

2. Website Content Is for Informational Purposes

The information presented on this Website is provided for general informational and educational purposes only.

Nothing on this Website is intended to constitute:

• individualized medical advice;

• diagnosis or treatment;

• a medical examination;

• a prescription or recommendation for a particular treatment;

• emergency medical services; or

• a substitute for consultation with a qualified healthcare professional.

Medical information changes over time, and information on this Website may not reflect the most current medical evidence, regulatory requirements, or standards of care.

You should not make healthcare decisions or delay seeking medical care solely because of information obtained through this Website.

3. No Physician-Patient Relationship

Your use of this Website, submission of a contact form, appointment request, email, telephone inquiry, newsletter subscription, or other communication with Fuel Medical does not by itself establish a physician-patient relationship.

A physician-patient relationship is established only when Fuel Medical or an appropriate Fuel Medical healthcare professional has agreed to provide medical care to you and any required registration, consent, examination, and related procedures have been completed.

Submitting an appointment request does not guarantee that an appointment has been accepted or scheduled.

4. Medical Emergencies

DO NOT USE THIS WEBSITE, EMAIL, A CONTACT FORM, OR A GENERAL WEBSITE MESSAGE FOR A MEDICAL EMERGENCY.

If you believe you are experiencing a medical emergency, call 911 or go immediately to the nearest emergency department.

Fuel Medical cannot guarantee that communications submitted through the Website will be reviewed immediately.

5. Information You Submit

When you submit information through the Website, you agree that the information you provide is accurate and that you are authorized to provide it.

The Website may permit you to submit information such as:

• your name;

• telephone number;

• email address;

• location;

• appointment preferences;

• general questions;

• information concerning an injury, condition, treatment interest, or healthcare need; and

• other information you voluntarily provide.

Please do not submit Social Security numbers, financial account information, detailed medical records, diagnostic images, or other highly sensitive information through a general website contact form unless Fuel Medical specifically instructs you to do so through a secure method.

Where Fuel Medical provides a secure patient portal, medical records and sensitive clinical communications should generally be transmitted through that portal or another method authorized by Fuel Medical.

Our handling of personal information is further described in our Privacy Policy and, where applicable, our Notice of Privacy Practices.

6. HIPAA and Medical Information

Certain information collected or maintained by Fuel Medical in connection with the provision of healthcare services may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and applicable regulations.

When HIPAA applies, Fuel Medical will use and disclose PHI in accordance with applicable law and Fuel Medical’s Notice of Privacy Practices.

Not every interaction with the Website necessarily constitutes PHI or is governed by HIPAA. For example, certain general browsing information, newsletter subscriptions, or information collected before a healthcare relationship is established may be governed by other privacy laws rather than HIPAA.

If there is a conflict between these Terms or our general Privacy Policy and Fuel Medical’s Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices will control to the extent required by law.

7. Appointment Requests

The Website may allow users to request or schedule consultations or appointments.

Submitting an appointment request does not guarantee:

• availability;

• acceptance as a patient;

• a specific provider;

• a specific treatment;

• insurance coverage; or

• medical eligibility for any procedure or service.

Fuel Medical may contact you to verify information, determine the appropriate type of appointment, obtain additional information, or reschedule or decline an appointment where appropriate.

8. Treatment Eligibility and Results

Descriptions of treatments, procedures, regenerative therapies, recovery services, performance programs, or other services on this Website do not mean that a particular treatment is appropriate for you.

Treatment decisions are individualized and may depend on your medical history, examination, imaging, laboratory findings, diagnosis, risks, contraindications, applicable regulations, and professional medical judgment.

Fuel Medical does not guarantee any particular clinical, performance, cosmetic, regenerative, recovery, or other outcome.

Individual responses to treatment vary.

9. Regulatory Status of Treatments

Certain therapies discussed on the Website may involve emerging technologies, investigational approaches, compounded products, off-label use of FDA-approved medications, or products or procedures whose regulatory status varies depending upon the specific application.

Information on the Website should not be interpreted as representing that a particular product, therapy, procedure, biologic, peptide, device, or treatment has been approved or cleared by the U.S. Food and Drug Administration for a particular use unless expressly stated.

Your healthcare provider will discuss applicable risks, benefits, alternatives, and regulatory considerations when clinically appropriate.

10. Insurance and Payment Information

Information concerning insurance participation, out-of-network services, reimbursement, pricing, financing, membership programs, or cash-pay services is provided for general informational purposes.

Insurance benefits vary by plan. Fuel Medical cannot guarantee that an insurer will authorize, reimburse, or cover any service.

Patients remain responsible for understanding their insurance benefits and for financial obligations associated with services they receive, subject to applicable law and any written financial agreements with Fuel Medical.

11. Email and Electronic Communications

By providing your email address or other contact information, you authorize Fuel Medical to communicate with you regarding your inquiry, appointment request, services, or other matters reasonably related to your communication with us.

Ordinary email and text messaging may not always be encrypted or completely secure. Do not use ordinary email or SMS to transmit sensitive medical information unless you understand and accept those risks or Fuel Medical specifically directs you to use that method.

12. Marketing Communications

If you separately request newsletters, updates, educational information, promotions, or other marketing communications, Fuel Medical may send such communications in accordance with applicable law.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the email.

Unsubscribing from marketing communications will not prevent Fuel Medical from sending administrative, transactional, appointment-related, or healthcare-related communications where permitted by law.

13. Text Messages

If Fuel Medical offers SMS or text-message communications and you affirmatively enroll, you consent to receive the categories of messages described at the time of enrollment.

Where marketing text messages are offered:

• consent to marketing texts is not a condition of purchasing goods or receiving healthcare services;

• message and data rates may apply;

• message frequency may vary; and

• you may generally reply STOP to discontinue marketing messages.

Additional terms presented when you enroll in a messaging program will also apply.

14. Cookies and Similar Technologies

The Website may use cookies and similar technologies to operate the Website, maintain security, remember preferences, understand Website activity, improve Website performance, and perform analytics.

Certain third-party tools may collect information concerning your browser, device, IP address, or interactions with the Website.

Fuel Medical’s use of these technologies is further described in the Privacy Policy and any cookie-consent interface presented on the Website.

15. Intellectual Property

Unless otherwise indicated, the Website and its content—including text, graphics, photographs, videos, logos, trademarks, service marks, designs, downloads, software, and other materials—are owned by or licensed to Fuel Medical and are protected by applicable intellectual-property laws.

You may access and use Website content for your personal, noncommercial informational purposes.

You may not, without prior written permission:

• reproduce substantial portions of the Website;

• republish Website content for commercial purposes;

• modify or create derivative works from Website content;

• use Fuel Medical trademarks or branding;

• scrape or systematically extract Website content;

• interfere with Website operation; or

• use Website content in a misleading or unlawful manner.

16. Acceptable Use

You agree not to:

• use the Website for any unlawful purpose;

• attempt to gain unauthorized access to systems or information;

• introduce viruses, malicious code, or harmful technology;

• interfere with Website security or operation;

• impersonate another person;

• submit fraudulent or misleading information;

• harvest information about other users;

• attempt to bypass Website security controls; or

• use automated means to access the Website in a manner that materially burdens our systems.

We may restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

17. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites, scheduling tools, maps, payment processors, social-media platforms, analytics providers, patient portals, or other services.

Fuel Medical does not control third-party services and is not responsible for their content, availability, security, privacy practices, or terms.

Your use of a third-party service is subject to that third party’s terms and privacy practices.

18. Testimonials and Educational Content

Any testimonials, patient stories, athlete experiences, case descriptions, before-and-after information, or similar content represent individual experiences.

They are not guarantees that another patient will receive the same or similar results.

Clinical and performance outcomes vary based on numerous individual factors.

19. Website Availability and Accuracy

Fuel Medical endeavors to provide useful and accurate information but does not warrant that the Website will always be:

• available;

• uninterrupted;

• error-free;

• complete;

• accurate;

• secure; or

• current.

We may change, remove, suspend, or discontinue any portion of the Website without notice.

20. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

FUEL MEDICAL DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE PROHIBITED BY LAW.

Nothing in this section limits professional obligations that Fuel Medical or its licensed healthcare professionals owe to established patients under applicable law.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FUEL MEDICAL AND ITS OWNERS, MEMBERS, AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.

This limitation applies to Website use and is not intended to waive or limit any rights or remedies that cannot legally be waived, including rights arising from professional healthcare services where applicable.

22. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Fuel Medical and its affiliates, officers, employees, and agents from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the Website, violation of these Terms, or infringement of another person’s rights.

This provision does not apply to the extent a claim results from Fuel Medical’s own conduct for which liability cannot lawfully be disclaimed.

23. Privacy

Your use of this Website is also governed by our Privacy Policy.

When Fuel Medical maintains PHI subject to HIPAA, our Notice of Privacy Practices provides additional information regarding how medical information may be used and disclosed and describes applicable patient rights.

24. Minors

The Website is directed primarily toward adults.

A parent or legal guardian may use the Website to seek information or healthcare services for a minor where legally permitted.

Minors should not independently submit personal or medical information through the Website without appropriate parental or guardian involvement where required by law.

25. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where another jurisdiction’s law is required to apply.

Subject to any rights that cannot legally be waived, disputes relating solely to use of this Website will be brought in an appropriate state or federal court having jurisdiction in New Jersey.

Nothing in these Terms alters legal rights applicable to healthcare services rendered in another state.

26. Changes to These Terms

Fuel Medical may update these Terms periodically.

When changes are made, the revised version will be posted on this page and the “Last Updated” date will be revised.

Your continued use of the Website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.

27. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

28. Entire Agreement Regarding Website Use

These Terms and the Privacy Policy constitute the agreement between you and Fuel Medical regarding general use of this Website.

Separate agreements, including patient consents, financial policies, membership agreements, treatment consents, HIPAA authorizations, or other clinical documents, may apply to healthcare or other services.

29. Contact Us

Questions concerning these Terms may be directed to:

Fuel Medical LLC
210 Meadowlands Parkway Building A
Secaucus, New Jersey 07094

Email: info@fuelmed.com
Phone: 201-834-3835

For the Tampa location:
2835 West De Leon Street Suite 203
Tampa, Florida 33609

Phone: 813-572-3835